Smartcard SCR3310 V2.0 Fails with Error After Windows Update Optional Driver Update

2013-02-27

Quick Solution: open device manager, disable smartcard device(you'll have to catch it before it disappears) and install the smartcard software.(download link is at bottom of this article)

I recently had resolved issue with my smartcard CAC reader (SCR3310 V2.0) after a Microsoft Windows Update / Optional Driver Update was installed. After the update, I noticed this issue: In windows device manager, the USB smartcard device was continually being added and removed. If I left the USB smartcard reader plugged in, eventually this would give me the "blue screen of death".

The driver's files are located here:

Driver Date: 12/06/2012

C:\Windows\system32\drivers\S3XXx64.sys

C:\Windows\System32\DRIVERS\scfilter.sys (this file is from Microsoft and can only be removed by the TrustedInstaller user)

There is not a Microsoft KB associated with this update. I pasted the update details below.

I tried uninstalling the driver and installing the latest driver from the manufacturers website.

You can download the driver here from the link below:

Download SCR3xxx_win_installer_V8.51.zip

But no luck.

It was still constantly uninstalling and reinstalling the device. With quick timing I was able to disable the smartcard device in Windows device manager. Doing so allowed it stay in device manager without reinstalling itself constantly. I then ran the manufacturer driver installer to repair the driver and everything finally seems to be working again.

Issue resolved.

Note: The exact model of the smartcard reader is SCR3310 V2.0

Windows Update details:

===========================================================

SCM Microsystems Inc. - Other hardware, Smartcard Reader - SCR35xx USB Smart Card Reader

Installation date: ‎1/‎30/‎2013 7:01 PM

Installation status: Successful

Update type: Optional

SCM Microsystems Inc. Other hardware, Smartcard Reader software update released in December, 2012

More information:
http://sysdev.microsoft.com/support/default.aspx

Help and Support:
http://support.microsoft.com/select/?target=hub